Customer will be notified by e-mail or by phone in the event an item is not in stock.

Swiss Army products cannot be shipped overseas.

View Return Policy View Privacy Policy

A return authorization must be obtained by calling 1-800-584-4774 or by e-mail. Merchandise must be in brand new condition and must be returned via a carrier where a signature is required, such as, UPS, Fedex, or RPS. Customer is responsible for any shipping charges or fees. Credit will be issued upon receipt.

No customer information is ever sold or given to a 3rd party under any circumstances.

This notice applies to all information collected or submitted on the luggagesource website or by phone. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

• Name
• Address
• Email address
• Phone number
• Credit/Debit Card Information
• etc.

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:

• Name
• Address
• Phone Number
• etc.

The Way We Use Information:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We offer gift-cards by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

Here are just a few of the e-mail testimonials we receive almost daily!

Thank you for being so helpful with my order--my luggage arrived today (right on time) and is exactly what I ordered. I called your store with some questions and everyone was so nice!! I also got a great price for my new luggage--I can't wait to try it out. Carol

The quality and service was not as advertised...IT WAS SO MUCH BETTER....your customer service was extremely professional and patient in helping me choose my samsonite hybrid suitor....the bag was just what I needed and it arrived earlier than expected....it has restored my confidence in online buying...thank you

Dear Luggage Source Representative:
I'm writing to tell you how pleased I am with my recent Travel Pro luggage purchase. My order arrived promptly, and I was very satisfied with the price. Plus, you received a good Internet business rating. What more can you ask for? Larry

I received my order yesterday and was completely satisfied with the luggage and the prompt, fast service. I will definitely recommend your company to anyone ordering luggage.Sincerely, Sharon L.

Your information is confidential. We never share your information with ANY other parties.